AOL failed to properly and honestly close my account.

I gave notice in October to quit AOL for November 1. Three months were left on my yearly contract and I asked for a return.

I had to call numerous times. I was put on hold, cut off, and given the run around.

Finally they gave back $29.90. This is a joke. They told me they had a cancellation fee and that's all I was due.

Someone should look into their business practices and they should be fined.

Please provide ideas & experiences for other visitors.