Where is HP's customer service?
 

I recently purchased a Hewlett Packard computer from Wal-Mart.  On the ad it stated that it comes with 10.2 GB Hard Drive, but it only came with 9.54.

I called Hewlett Packard to ask about this and they were no help at all.

I had several others questions about the computer and their customer service was unable to give any good answers.

I can not believe that as big as Hewlett Packard is, they do NOT have a toll-free support line.

I have friends that have all recently bought computers {NO Hewlett Packard computers} and they have not had any of these problems.  Plus they all got a toll-free support number with their computers.

I am disappointed with Hewlett Packard and their service.

I will never purchase another one!

So beware customers, don't believe everything you read on an ad for a Hewlett Packard computer!

Mary Fetner, Maresfetner@aol.com

 
Please provide ideas & experiences for other visitors.
               From: Name  (Email optional)
Topic:
Comment:

Comments will be screened for suitability before being posted and therefore will not appear immediately.