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This concerns a package delivered to Kelseyville, CA., P.O.
On July 11, I received a notice & called immediately. As I am elderly & legally
disabled, it is rather difficult for me to get about. I was assured it would be delivered
the next day.
The next day a parcel was delivered, but it was the wrong
package. I gave it back to the mail-lady who said she had seen my package. She searched
the van but it was not there. She told me it may still be at the post office and she would
deliver it the next day. Other packages were delivered the next day, so I thought no more
about it until I realized that one delivery was quite overdue. The seller forwarded me a
tracking number & I was shocked to learn it was delivered fifteen days earlier. A
phone call to the post office on July 27, received the response that I could fill out a
form to request delivery or I could pick it up. Of course that's a cruel joke, since I'd
have to go to the P.O. which is at least 10 miles away to fill out a form.
So my husband took time off and drove to the Kelseyville
P.O., but they refused to speak to him since he was not me even though he had called in
advance and was expected. My husband -- anticipating this ploy often used by petty
bureaucrats to abuse patrons -- and I was in the car.
So I went in, but Mr. Smith decided now to play stupid games
and instead of producing the package with speed and perhaps an apology. Instead he had fun
making me go through the line a second time and proceeded with deliberate sloth to extend
his powers another 15 minutes instead of producing the package.
I was very annoyed and the postmaster, Charles Rick Smith,
who told me to get to the back of the line again. After some words he told me I could have
my package when he was good and ready to give it to me.
Does an individual officer have this kind of power? It is
most unpleasant to be treated so rudely by an employee of the US Post Office. A junior
person apologized. The postmaster just sneered at my distress!
Thank you for your attention.
Sincerely,
Helen Bishop, old_english_lady@yahoo.com
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