I gave it as a gift.  It was the wrong size so I decided to return it for the correct size.  The clerk refused to let me return it.

She said that it was no longer in the computer and that it was a shirt from last fall.  She said that the shirt was too old yet I purchased it last month.

I continued to ask for a refund or another shirt.  She asked me to speak with two other clerks that handle the complaints.  One of them offered to pay me five dollars for the shirt and then offered three dollars for the shirt.  I paid $20 for this shirt.

I asked them what happened to the policy that other stores use --- refund the money or let me exchange it for another shirt?  I thought that Sears stood behind its products.  I would like to have my money refunded, but it seems that maybe I need to report this stupid incident to the Better Business Bureau.

Maybe I should just stick with buying items from WalMart.   WalMart has never given me this sort of trouble when I return any of its products.

Any ideas???

Sallie Biles, leebiles@gladenet.com