Employees walked by me three times. Finally someone stopped and asked if I needed help

I said I did, so he called someone on the intercom to "come to sporting goods to help a customer who has been waiting"...no one came.

Fifteen minutes later I was sick of waiting and left.

As I was walking out two gentlemen who appeared to be managers came out of another room. I approached them to express my frustrations and related the above story to them. The one gentleman shrugged and said, "sorry, that happens".

Seriously? Is Walmart such a large company that they don't really need the $300 I spent today?

I understand that losing my business isn't going to hurt Walmart, but I work in the hospitality business. That is not customer service. If I treated people like that in my restaurant I wouldn't have any customers.

Walmart used to have really good customer service. What happened?

spensire18

I went in after receiving information that they had a certain product.  I went back to where I was directed and asked a lady for her help.

Her response was, "If you don't see it, we ain't got it."   I went to the front desk and asked them if they had the product and their response was, "If you don't have the number of the product, I can't help you.

I was trying to find a baby thing called Sponge Bob Couch.  At least they could have looked it up in the computer.

Oh well, I guess you guys are on the way to becoming another K-mart...  Extinct.

Rick Castellucci, KYPowderdry@CFL.RR.com