I tried to buy a vacuum cleaner at the Sears store, but they would not sell it to me because I do not have a phone.
 

I have excellent credit and would have paid cash, but they said they cannot make a sale without a phone number.

I tried to file a complaint on their web site, but they do not accept complaints without a phone number.

While I am without a phone by choice, some people cannot afford a phone, and I do not believe a store should be able to refuse service to those people.

Robert Karsten, bobkar@triad.rr.com
 
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