We took our Sears snow thrower to Sears for repair... they failed to diagnose & fix the problem... now it is snowing.
 

My parents took their snow thrower in for servicing since it did not throw snow after we accidentally got a newspaper caught in the auger.  After we told them what the problem was, they said all was fine and did a simple tune-up.

I told them that a tune-up would not solve the problem.  Since the technician said there was nothing wrong and that he checked the rpm of the auger, I reluctantly brought it home.  One week later a snow storm hits and guess what... it does not throw snow.

Now I'm forced to take a shovel to the driveway and take the snow thrower back to Sears.

Let's see what they say this time.  Maybe they can test it this time before giving it back to me... now that there is now on the ground.

N. Bhacka, nbhacka@aol.com

UPDATE:

The first time we took the snow thrower to Sears they failed to fix it and during the first snow storm we called them and complained.

To their credit they did send a service tech out (free of charge) and fixed it at the house.

N. B.

 
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