Unfortunately, when one goes to buy a bed frame, one normally does not look at the support underneath.

The king size bed frame had no slats and it only has three very slim metal rods going across the bed frame. The middle support legs are narrow and prone to bend at the slightest movement of the bed.

Since reading a previous complaint that said that Thomasville did nothing, I did not bother.

The bottom line is that I have no such problems with a different bed set from a different company, but Thomasville refused to acknowledge that they had a product defect.

The bed moved and the legs bend. We failed to see that the problem is structural and has nothing to do with my floors.

I am rebuilding the supports in the middle myself with no help from Thomasville.

But I just want to air this grievance against Thomasville and hope other consumers make sure they check the supports, especially with king size bed frames, otherwise their purchase will "sag" like mine.