Due to pay off the amount owed, I closed the account.  I received a call from the collection department with an offer that if I paid a higher monthly amount with automatic withdrawal, they would drop the interest rate to 7.5%.  In the next months I did contact the bank to advise them that I had closed the bank account and that I like to provide an alternate bank account which they had failed to note in the system.

Consequently the withdrawal turned out to be "account closed".  The deal was off and, in the meantime, they raised the monthly interest rate to 31% and nor matter what I do, the monthly payment is only $25.00 toward the payoff and $575.00 toward the interests.

Where can I get help?

Marie Hughes, govegasusa@iwon.com