AT&T stopped my phone service upon my request but continues to bill me.
 

I canceled my phone services in January 2009 because I was moving out and I would be out of the apartment most of January.

When I returned to the apartment at the end of January, my phone was indeed not working.

I officially moved out in February. AT&T continued to send bills to my autopay. It took a lot of calls but they assured me that autopay was finally shut off. By the way, they managed to get money for January, February, March and April.

I JUST received another bill saying I owed them money. FOR WHAT? My service was shut down in January.

Interesting how they managed to shut down the phone service when asked but can't shut down the bills.

I just filed a complaint with consumer affairs.

Lori Kroeger, lkroeger2005@

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