I had AT&T's phone service along with their DSL hi-speed internet connection.

Everything was fine till I moved to a new apartment. When I called AT&T to move my services, I was told that my new apartment did not have DSL service available.

I need to have hi-speed internet access for my work and, so asked AT&T if I could cancel the whole package because of this.

The customer service rep I spoke to said that I could do so without incurring any penalty charges.

I had a 12-month contract for my DSL but did not have any contract for my phone connection.

Since AT&T was not providing my DSL service anyway in my new apartment, I was pretty sure that things would be fine.

That was till last week when I received a bill for an "early termination fee" of $99.

I called AT&T to get things straight. After being put on hold and having been transferred a few times, I reached the DSL department.

The guy over there said that I should pay the early termination fee. He also said that I should have gotten only the phone connection transferred to avoid this early termination fee. He refuses to understand that I did NOT have any contract for my phone connection and that I had a contract only for the DSL which AT&T was not providing in the new apartment!!!

Can someone tell me what I could do now?

Can I refuse to pay this early termination fee?

Is there some regulatory authority with whom I file this complaint?