I am very unsatisfied and aggravated with the service I have received and am receiving from Verizon.  They have given me the runaround too many times.  I have called and spoken with representatives several times and everytime they were either quite rude, did not know about their services enough to help, or continuously transferred me to another department that "might" be able to help me.  They have now even blocked my long distance with another company and have no interest in helping me to get my situation handled in a manner that I can handle financially.

Verizon is very customer unfriendly and this company does not have the consumers' best interests in mind, nor do they choose to give consumers any options.

Kimberly Heath, whitelawfamily2000@yahoo.com